How to Use

How to Use the Hainan Travel Consumption Passport

Keep the e-voucher after purchase and pick up the printed passport after arriving in Sanya. This edition is valid through September 29, 2026.

Usage Guide

Usage Steps

Keep the e-voucher after purchase, collect the printed passport in Sanya, then confirm the relevant coupon rules before use.

01

Purchase the passport

After purchase, keep the e-voucher. You will need it when collecting the printed passport.

  • Save a screenshot or bookmark the e-voucher before you travel.
  • This edition is valid from July 1 to September 29, 2026.
02

Collect the printed passport

After arriving in Sanya, collect it at a designated pickup point with your e-voucher.

  • Ctrip counter in the Travel Service Center opposite Gate 5, Domestic Arrivals, T1 of Sanya Phoenix Airport.
  • Ctrip Group Hainan Office, 15F Sunshine Financial Plaza, Jiyang District.
  • Selected hotels and guesthouses. Contact enterprise WeChat customer service for the current list.
03

Carry it during your trip

The printed passport is used to confirm benefits on site, so keep it with your e-voucher.

  • Show the passport and relevant coupon before payment, attraction entry or experience check-in.
  • User limits, identity checks and stacking rules follow the passport pages and on-site instructions.
04

Confirm before use

Transfers, shows, skydiving, yacht trips and water sports may depend on weather, schedules and availability.

  • Dining and shopping usually follow on-site redemption rules.
  • For reservation-based benefits, confirm time slots, quota, meeting points and cancellation rules first.

FAQ

FAQ

Pickup, validity, number of users and reservation reminders are collected here.

01

How many people can use one passport?

One passport can be used by 2 people. Identity checks and specific restrictions follow the passport pages and on-site staff instructions.

02

Where do I collect it after purchase?

Use the e-voucher to collect it at the Ctrip counter in the Travel Service Center opposite Gate 5, Domestic Arrivals, T1 of Sanya Phoenix Airport; Ctrip Group Hainan Office, 15F Sunshine Financial Plaza; or selected hotels and guesthouses.

03

Do I need to reserve before visiting?

Dining and shopping usually follow on-site rules. Airport transfers, shows, skydiving, yacht trips and water sports should be confirmed in advance for time slots, availability and reservation rules.

04

When is this edition valid?

This edition is valid from July 1 to September 29, 2026 and is updated quarterly.

05

Which benefits should I confirm in advance?

Airport transfers, attractions, shows, skydiving, yacht trips and water sports may depend on weather, schedules, availability and reservation rules.